Terms & Conditions

In-House Rules

Guests are expected to behave in a manner, which is conducive to the safety, comfort and convenience of other guests within the property, including its car park and grounds.
A breach of any house rule may result in the summary eviction of the offender at the discretion of the manager.
A breach of in-house rules include: – (i) noisy, offensive and/or unruly behaviour; (ii) damage to or destruction to property; (iii) improper or unseemly conduct; (v) smoking in a “non-smoking room” may incur a cleaning surcharge being added to your account; (iv) any act or omission, which in the opinion of the manager, adversely effects or brings discredit upon the manager, owner or other guests.
For registration a CURRENT Driver’s License, Photo Card or Passport and VALID Credit Card will be required. If paying by cash a BOND of up to $200 will be required.
Any Bond requested at registration will be forfeited and/or a charge may be made to Guests Credit Card to recoup any costs resulting from a breach of any in-house rule.

Terms and Conditions

You (our guest) agree that you will pay the room rate for each day of your stay (commencing at 1pm Check-in Time, and concluding at 10am Check-out the following calendar day) as well as any additional charges incurred during your stay.
You agree to our property cancellation policy such that:
FLEXIBLE: Cancellations or changes to bookings with flexible/general rates can be made free of charge up until 1:00 pm, 48 hours prior to your arrival date (or you will be charged the full amount of the first changed or cancelled night. In case of “no show” – full amount of booking will be taken.
NON-REFUNDABLE: Bookings with non-refundable rates requires a 100% deposit upon booking. This deposit will be taken from your credit card you submit with the booking (3.5% card fee applies for AmEx). Cancellations or changes to bookings with non-refundable rates will not be permitted for any reason. Once confirmed, a booking cannot be refunded or altered in any way.
You agree that any charge for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
You will incur a Fee of $25 for every hour after the 10am Checkout time, unless management agrees to waive the fee if given sufficient notice.
You agree to pay interim accounts for additional charges incurred at the discretion of management.
You agree to seek approval of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration.
You agree to pay us for any loss or damage to the room or equipment in the room during period of stay.
You agree to return the key for the room at the time of your departure and agree to pay a charge for the replacement of keys you lose or fail to return.
You agree any personal items, monies, valuables, goods or vehicles that belong to you, and are brought in or on property owned or controlled by WM Hotels, including but not limited to; the rooms, grounds or car park, remain your responsibility and Motel 10 are not responsible for their safekeeping, loss and/or damage.
For corporate guests paying with corporate credit cards not in their name, please fill the Credit card Charge back form and return to us before check in.
Upon your signature of the registration form provided to you upon check-in, you agree to the in-house rules and their terms, as listed on the registration form.
You agree to the terms and conditions above upon placement of your booking with WM Hotels.